Ordering Information

Your order is important to us...
and we want to get it right!!

When you place your order you will pay for it immediately using Paypal, we will then receive a confirmation email from paypal and then we're good to go.
We will dispatch your parcel within 24 hrs of receiving the confirmation email, using our regular parcel carrier, we would hope that the parcel will get to you 48 hrs after dispatch.

If you live with the BH postcoded area you can select to have your goods delivered completely free of charge on wednesdays. Just select this option on the checkout and leave any details you think will help us, i.e if your not in, an alternative place to deliver to

If, in any circumstance, you are not happy with your order, your goods or any part of the service you have received from us here at Ecovenient, please do contact us on the email address provided and we will endeavor to rectify the situation.
shop@ecovenient.co.uk